How are you addressing Client Experience strategy at your firm?

Establishing rapport is a critical soft skill for A/E/C professionals, yet it is rarely taught in schools or at firms. So how can you create rapport with someone you’ve just met?

Once upon a time, in the twentieth century, the architecture, engineering, and construction industry deemed "sell" a four-letter world, and attempted to ban it from the A/E/C vernacular.

In the last post, we looked at five critical tools that technical professionals can use for business development.

Seller-doer, doer-seller, closer-doer, rainmaker … all terms used to reference a technical professional (architect, engineer, scientist, construction manager, etc.) tasked with bringing in business to his or her firm.